{"id":19,"date":"2023-12-12T16:20:56","date_gmt":"2023-12-12T21:20:56","guid":{"rendered":"https:\/\/cuscolodgehotel.com\/?page_id=19"},"modified":"2025-01-09T18:04:56","modified_gmt":"2025-01-09T23:04:56","slug":"hotel_terms_and_conditions","status":"publish","type":"page","link":"https:\/\/cuscolodgehotel.com\/es\/hotel_terms_and_conditions\/","title":{"rendered":"Hotel terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f87a0ef e-flex e-con-boxed e-con e-parent\" data-id=\"4f87a0ef\" data-element_type=\"container\" data-settings=\"{&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_backdrop&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;,&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c861d6b elementor-widget elementor-widget-text-editor\" data-id=\"c861d6b\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En Cusco Lodge Hotel, nuestra prioridad es la satisfacci\u00f3n del cliente y nos esforzamos por ofrecer productos y servicios de la m\u00e1s alta calidad. Sin embargo, entendemos que en algunas ocasiones puedan surgir circunstancias que requieran la devoluci\u00f3n de un producto o la solicitud de un reembolso. A continuaci\u00f3n, detallamos nuestra pol\u00edtica de devoluciones y reembolsos para garantizar una experiencia de compra transparente y justa:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7383d6 e-flex e-con-boxed e-con e-parent\" data-id=\"a7383d6\" data-element_type=\"container\" data-settings=\"{&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_backdrop&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;,&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d87fa0d e-con-full e-flex e-con e-child\" data-id=\"d87fa0d\" data-element_type=\"container\" data-settings=\"{&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_backdrop&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;,&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48d43d0 elementor-widget elementor-widget-heading\" data-id=\"48d43d0\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de Reserva<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8108359 elementor-widget elementor-widget-text-editor\" data-id=\"8108359\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>T\u00e9rminos y Condiciones<\/strong><\/p><ol><li><strong>Cusco Lodge Hotel Boutique<\/strong> acepta pedidos especiales.<\/li><li>Check in: 11:30 am<\/li><li>Check out: 09:30 am<\/li><li>Cancelaci\u00f3n\/Pago anticipado<\/li><\/ol><p><strong>Pol\u00edticas de Reserva:<\/strong><\/p><p>All reservations must be made through our website (filling out the reservation form) or sent via e-mail to: <a style=\"color: orange;\" href=\"mailto:reservas@cuscolodgehotel.com\">reservas@cuscolodgehotel.com<\/a> a maximum of 12 months in advance and at least 2 days before the start of the tour (this depending on availability of spaces and hotel confirmation).<\/p><p><strong>Pol\u00edticas de reservaciones de \u00faltimo momento:<\/strong><\/p><ol><li>For last-minute reservations, urgent responses about space availability or reservation confirmation, you can make calls to our office phone number: <a style=\"color: orange;\" title=\"(+51) 970555777\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=51970555777&amp;text&amp;type=phone_number&amp;app_absent=0\" target=\"_blank\" rel=\"noopener nofollow\">(+51) 970555777<\/a>, open from Monday to Saturday from 9:00 a.m. to 9:00 p.m.; Sundays and holidays special hours from 3:00 p.m. to 6:00 p.m.<\/li><li>Nuestros tel\u00e9fonos de WhatsApp: (+51) 970555777 - 084 287 095. Considere la hora de Per\u00fa (GMT - 5).<\/li><\/ol><p><strong>Pol\u00edticas de menores:<\/strong><\/p><ol><li>Se pueden hospedar ni\u00f1os de todas las edades acompa\u00f1ados de sus padres y tutor legal debidamente acreditado con los documentos correspondientes.<\/li><li>Menores de 5 a\u00f1os que compartan cama con sus padres no pagan.<\/li><li>Mayores desde los 6 a\u00f1os en adelante ser\u00e1n considerados como adultos y deber\u00e1n dormir en su propia cama.<\/li><li>Pol\u00edticas de camas adicionales y cunas.<\/li><li>2 a\u00f1os: Cuna a pedido<\/li><li>No se pueden agregar camas adicionales en este alojamiento.<\/li><li>Las cunas est\u00e1n sujetas a disponibilidad.<\/li><li>Sin restricci\u00f3n de edad: No hay restricciones de edad para hacer el check-in.<\/li><\/ol><p><strong>Pol\u00edticas de m\u00e9todos de pago:<\/strong><\/p><p class=\"p1\"><span class=\"s1\">Cusco Hotel Lodge accepts these cards: Mastercard, BCP, Visa, PayPal, DiscoverJCB, Diners Club, American, Express and Stripe.<br \/><span class=\"s1\">Los pagos v\u00eda Western Union desde extranjero o Per\u00fa, se realizar\u00e1n con los siguientes datos:<\/span><\/span><\/p><ul><li>A nombre de: Zolia Eufemia Sallo Pumacahua.<\/li><li>DNI (id): 48374755<\/li><li>Direccion: Calle Saphi 440-Peru<\/li><li>C\u00f3digo postal: 08000<\/li><\/ul><p><strong>Remember:<\/strong> Despu\u00e9s de que usted realice el dep\u00f3sito solicitado debe de enviar una copia del recibo de dep\u00f3sito o el c\u00f3digo MTCN, luego le enviaremos una constancia de la recepci\u00f3n del pago.<\/p><p>Los pagos v\u00eda PayPal se pueden realizar desde 200 pa\u00edses: <strong>PayPal<\/strong> can be made from 200 countries:<\/p><ol><li>Este medio de pago tiene un recargo del 8% por cargo de impuestos interbancarios (ej. US$ 100 + 8% = US$ 108.00 a depositar); para esta operaci\u00f3n, usted deber\u00e1 de mencionar su preferencia de pago al momento de enviarnos la informaci\u00f3n de los viajeros, luego nosotros le enviaremos una solicitud de pago v\u00eda Paypal para proceder con el pag<\/li><\/ol><p>Los pagos con tarjeta de cr\u00e9dito o d\u00e9bito<\/p><ol><li>Este medio de pago tiene un recargo del 8% por cargo de impuestos interbancarios (ej. US$ 100 + 8% = US$ 108.00 a depositar); si esta es su elecci\u00f3n nosotros le enviaremos un correo con un link (liga) que le llevar\u00e1 a la plataforma de VISA desde donde realizar\u00e1 el pago de forma segura.<\/li><li>El otro 50 % o balance restante, deber\u00e1 de ser pagado en Cusco como m\u00e1ximo un d\u00eda antes de comenzar el tour en la charla informativa, este en efectivo en Soles (De acuerdo al tipo de cambio del d\u00eda) o D\u00f3lares.<\/li><li>Tambi\u00e9n podr\u00eda ser pagado con cualquier tarjeta de cr\u00e9dito o d\u00e9bito (los pagos con tarjeta tienen un recargo del 8 % por impuestos interbancarios).<\/li><\/ol><p><strong>Pol\u00edticas de anulaci\u00f3n de reserva:<\/strong><\/p><p>The client can cancel the reservation at any time, this must be issued in writing to our e-mail <a style=\"color: orange;\" href=\"mailto:info@cuscolodgehotel.com\">info@cuscolodgehotel.com<\/a><\/p><p>Si la anulaci\u00f3n de la reserva es antes de un mes de ocupar la habitacion, s\u00f3lo se retendr\u00e1 el 40% de tus aportaciones (no reembolsables), si es antes de 15 d\u00edas de ocupar la habitacion perder\u00e1s el 60% de tus aportaciones, sin contar gastos extras como env\u00edos, retenciones bancarias y entonces perder\u00e1s el 100% de tus aportaciones (s\u00f3lo son aplicables para reservas individuales).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66d0827 e-flex e-con-boxed e-con e-parent\" data-id=\"66d0827\" data-element_type=\"container\" data-settings=\"{&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_backdrop&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;,&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20672be elementor-widget elementor-widget-text-editor\" data-id=\"20672be\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"recomendacion\" style=\"padding: 20px 30px 20px 30px;\"><p><i class=\"gdlr-core-icon-list-icon-hover fa fa-info-circle\" style=\"color: black; font-size: 32px; text-align: center;\"><\/i><br \/><strong style=\"text-align: center;\"> RECOMENDACION<\/strong><\/p><p class=\"p1\"><span class=\"s1\"> Toma un seguro de viaje y m\u00e9dico para tu seguridad. El seguro en Per\u00fa puede ser adquirido de compa\u00f1\u00edas de seguros locales e internacionales con sede en Lima.<br \/><span class=\"s1\"> Si te enfermas o quedas incapacitado, te atenderemos a trav\u00e9s de un m\u00e9dico calificado, pero los gastos deber\u00e1n ser asumidos por el cliente, incluyendo hospitalizaci\u00f3n y medicamentos si fuera necesario.<br \/><\/span><\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6e512e e-flex e-con-boxed e-con e-parent\" data-id=\"e6e512e\" data-element_type=\"container\" data-settings=\"{&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_backdrop&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;,&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d41e5 elementor-widget elementor-widget-heading\" data-id=\"d6d41e5\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59bdcd8 elementor-widget elementor-widget-text-editor\" data-id=\"59bdcd8\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Devoluciones de dinero por anulaci\u00f3n de reserva:<\/strong><ul><li>Si este fuera el caso, la devoluci\u00f3n del dinero ser\u00e1 hecho directamente al m\u00e9todo de pago que utiliz\u00f3 el pasajero al momento de hacer el pago de la reserva, ejemplo, si el pasajero pago su reserva utilizando tarjeta de Cr\u00e9dito Visa, la devoluci\u00f3n ser\u00e1 hecha directamente a esa tarjeta.\nPara casos de pagos hechos v\u00eda Western Union, nosotros realizaremos el dep\u00f3sito, pero se descontar\u00e1 el pago por derechos de env\u00edo.<\/li><li>En los casos de pagos realizados a trav\u00e9s de Western Union, realizaremos el dep\u00f3sito, pero se deducir\u00e1 el pago de los derechos de env\u00edo.<\/li><\/ul><\/li><li><strong>Proceso de Devoluci\u00f3n:<\/strong><ul><li>Para iniciar el proceso de devoluci\u00f3n, por favor comun\u00edquese con nuestro servicio al cliente a trav\u00e9s de [informaci\u00f3n de contacto].\nProporcione la informaci\u00f3n necesaria.<\/li><li>Provide the necessary information.<\/li><\/ul><\/li><li><strong>Cambios:<\/strong><ul><li>Si desea una habitaci\u00f3n diferente o quedarse m\u00e1s d\u00edas, tendr\u00e1 que pagar la diferencia del precio<\/li><\/ul><\/li><li><strong>Pol\u00edticas de Privacidad:<\/strong><ul><li>Nosotros sabemos de la importancia de su informaci\u00f3n, es por esto que nuestras pol\u00edticas de privacidad son estrictas, Cusco Hotel Lodge utilizar\u00e1 esta informaci\u00f3n exclusivamente para nominar los tickets de reserva, nosotros nunca compartimos esta informaci\u00f3n con terceros, Su informaci\u00f3n est\u00e1 en buenas manos, odiamos el SPAM<\/li><\/ul><\/li><li><strong>Responsabilidades:<\/strong><ul><li>El equipaje es responsabilidad del pasajero durante todo el viaje.<\/li><li>Cusco Lodge Hotel no se hace responsable de da\u00f1os, enfermedad, perdida, gastos adicionales, tardanzas accidentales u otras irregularidades que puede ser causadas por actos u omisiones de negligencia o intencionales por desastres naturales, problemas sociales o actos de la naturaleza<\/li><\/ul><\/li><li><strong>Derecho a utilizar im\u00e1genes:<\/strong><ul><li>El cliente acepta y otorga a Cusco Hotel Lodge el derecho a utilizar im\u00e1genes, fotos y videos durante la participaci\u00f3n en cualquiera de nuestros paquetes para cualquier tipo de publicidad, sin costo alguno, esto previa aceptaci\u00f3n al inicio del tour.<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e98f3e0 elementor-widget elementor-widget-heading\" data-id=\"e98f3e0\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sobre el cumplimiento de los pasajeros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a0d31 elementor-widget elementor-widget-text-editor\" data-id=\"a5a0d31\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Aceptaci\u00f3n y conocimiento de nuestros t\u00e9rminos y condiciones:<\/strong><br \/><ul><li>Los t\u00e9rminos y condiciones establecidos a continuaci\u00f3n en este documento son obligatorios y vinculantes. Se aplican a todas las reservas y actividades realizadas a trav\u00e9s de nuestro sitio web, por correo electr\u00f3nico o cara a cara.<\/li><li>El uso de cualquiera de estos canales implica el conocimiento y aceptaci\u00f3n de los mismos.<\/li><\/ul><\/li><li><strong>Modificaci\u00f3n de las condiciones de uso:<\/strong><br \/><ul><li>Cusco Lodge Hotel se reserva el derecho de realizar modificaciones o actualizaciones a nuestros t\u00e9rminos de uso en cualquier momento. Es responsabilidad de los clientes revisarlos.<\/li><\/ul><\/li><li><p><strong>Obligaciones de los pasajeros establecidas seg\u00fan pol\u00edticas de Cusco Hotel Lodge:<\/strong><\/p><ul><li>Responder de manera clara y precisa a las respuestas y solicitudes, como los formularios que debe completar con su agente asignado<\/li><li>Seguir las instrucciones del equipo en ruta.<\/li><li>La asistencia obligatoria a las reuniones informativas (si ese es el caso), que se realizan antes de su recorrido, son imprescindibles para iniciar la experiencia en ruta.<\/li><li>Cumplir con todas las obligaciones establecidas en estos T\u00e9rminos y Condiciones.<\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-778c607 elementor-widget elementor-widget-heading\" data-id=\"778c607\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Estamos comprometidos con la transparencia y la satisfacci\u00f3n del cliente. Si tiene alguna pregunta o inquietud, no dude en ponerse en contacto con nuestro equipo de servicio al cliente, quienes estar\u00e1n encantados de ayudarle.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3778300 elementor-widget elementor-widget-heading\" data-id=\"3778300\" data-element_type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Agradecemos su confianza en Hotel Cusco Lodge y esperamos brindarle una experiencia de compra excepcional.<br>Atte: Cusco Lodge Hotel<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Cusco Lodge Hotel, our priority is customer satisfaction and we strive to offer products and services of the highest quality. However, we understand that sometimes circumstances may arise that require the return of a product or request a refund. 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